Top FAQs

Our team listed all of the most commonly asked questions with their suitable answers.

I forgot my password, how can I access my account?
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After an attempt to log in, click on the “Forgot your password?” link and enter your email address. A new password will be emailed to you automatically. Afterward, you can log in and change the password again on the Change Password page. In the case of forgetting which email address you used to create your account, please contact our Customer Support team.

Where can I see my trading history and transactions?
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Your entire trading history can be accessed through your trading account by simply clicking on the Reports button. Advanced filters may be required to obtain specific historical data

How can I edit my account’s personal information?
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By clicking the "Update Details" button. After making the changes, click "Save."

What is a demo account?
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This is a special type of account made for risk-free practice under real market conditions. There’s no need for you to utilize any of your funds. When you trade on your demo account, you use FX Markets-provided virtual money.

How can I fund my demo account?
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Before adding funds to your demo account, you first must open a real trading account. Once the real account is funded, you should contact your personal account manager and get up to $10K in demo funds.

What currencies can I use in my account?
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FX Markets supports all major fiat currencies: USD, EUR, and GBP, as well as cryptocurrencies: BTC, ETH, and LTC. Your currency of choice cannot be changed after the account registration process is complete.